Supplier to end user framework

The supplier to end-user framework consists of four key dimensions. End users are asked to evaluate participating suppliers on roughly five best practices in each dimension.

  1. Product Offering – Having the right product offering
  2. Ease of Doing Business – Making transactions simple
  3. Technical Service – Providing effective technical services to solve problems
  4. Marketing Communications – Providing effective messaging to ensure proper understanding of the supplier’s offering

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