Industrial Channel Research's continuous improvement program utilizes an omnibus survey approach that obtains feedback from suppliers' distributors, end users, solution builders and employees. We use the findings from the program to help you identify the most beneficial actions your organization should take.
You can get the high-level idea of how it works in this 1 minute video.
If you'd like to get a bit more detail, there's a 10-minute video that explains in more depth here.